Privacy Policy

GENERAL PROVISIONS


We care about your privacy and the security of your personal data. By implementing Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation), we ensure that your personal data is processed in a transparent and fair manner.
In this privacy policy, you can find out about your rights and information about the processing of your personal data.

We will not sell or rent your personal data. We will collect, store, and process all data in accordance with the European Union General Data Protection Regulation No. 2016/679, other legal provisions, and will not transfer it to any third parties unless we are required to do so by law, or if it is necessary for the provision of our services, or if you expressly agree to the transfer of your data.

WHAT PERSONAL DATA IS COLLECTED AND PROCESSED BY THE BEAUTYCHARM.LT ONLINE STORE?
We collect and process only adequate and relevant personal data that is necessary for the purposes for which it is processed.

Personal data we collect and process when you shop:
When you shop at our online store beautycharm.lt Without creating an individual account, we collect the following personal data for the purpose of concluding and executing the contract:

  • Name;
  • Surname;
  • Phone number;
  • Email address;
  • The delivery address for your purchased goods.

Other personal data we collect and process when you use our online store:
When you shop at our online store, we also collect and process the following data for your convenience:

  • Purchase history;
  • Behavior history in the online store;
  • IP address;
  • Payment history;
  • The history of our mutual communications, including electronic correspondence;
  • Basic information about third parties receiving the goods.

You may specify another person to whom your purchased goods will be sent, provided that such person has given their consent. By providing us with third-party information, you confirm that you have the consent of such persons for the transfer, use, and processing of their personal data.

For what purpose is personal data collected and processed?
We collect your personal data only for specified, clearly defined and legitimate purposes and do not further process it in a manner incompatible with those purposes.

Your personal data is processed for the purpose of concluding and performing the contract:
So we can sell you the stuff you picked out in our online store beautycharm.lt, we need to process the following personal data:

  • Name;
  • Surname;
  • Phone number;
  • Email address;
  • The delivery address for your purchased goods.

We regret to inform you that if you do not provide this personal data, we will not be able to sell you goods, as we need to process this data in order to conclude and perform the contract, and we are also required to process personal data by the laws of the Republic of Lithuania governing online payments and accounting.

Your personal data is processed for the purpose of improving services and analyzing activities:
We want you to enjoy using our online store. beautycharm.lt To make it as simple and convenient as possible for you, we conduct ongoing analysis of our activities, during which we analyze and process the following personal data:

  • Purchase history;
  • Browsing history in our online store;
  • Payment history;
  • Feedback on the goods you have purchased;
  • Responses provided during surveys;
  • The history of our mutual communication, including electronic correspondence.

Your personal data is processed for the purpose of handling your requests and questions:
In order to provide you with high-quality services and ensure comprehensive customer service, we also process the personal data you provided when creating your personal account and making purchases, as well as for the purpose of reviewing your questions and requests.

IS PERSONAL DATA COLLECTED AND PROCESSED LAWFULLY?
We assure you that we collect and process your personal data only on legitimate grounds, i.e. we collect and process your personal data only: COLLECTED AND PROCESSED LEGALLY?

  • You have given your consent to the processing of your personal data;
  • In compliance with the requirements of the laws applicable to us;
  • As specified by the state authorities.

IS IT POSSIBLE TO DISAGREE WITH THE PROCESSING OF YOUR PERSONAL DATA AND STILL USE THE BEAUTYCHARM.LT ONLINE STORE?
You can always object to the processing of your personal data, but without the mandatory data required to complete the order, it will not be possible to complete the purchase, as we will not be able to fulfill such an order.

To which third countries are personal data transferred?
Personal data is only transferred to trusted third parties with whom we have contracts, and only to the extent necessary to provide the service. In order to provide you with the appropriate services, we transfer your personal data to the following partners:

  • Courier service providers, as well as the Lithuanian postal service, which deliver goods to you at the addresses you specify;

We also provide your personal data to:

  • Law enforcement authorities in accordance with the procedure established by the laws of the Republic of Lithuania;
  • To state institutions and courts, when such an obligation is provided for by applicable law.

HOW LONG IS PERSONAL DATA STORED?
Your personal data, which is processed with your consent, is processed and stored until the date of withdrawal of your consent.

WHAT ARE YOUR RIGHTS REGARDING PERSONAL DATA?
You have the following rights in relation to your personal data:

  • Request that BeautyCharm allow access to the data and correct or delete it, or restrict the processing of the data;
  • The right to object to the processing of data;
  • The right to receive your personal data in a structured, commonly used, and machine-readable format (right to data portability);
  • The right to withdraw consent;
  • The right to lodge a complaint with the State Data Protection Inspectorate.

You can exercise your rights by contacting BeautyCharm by email info@beautycharm.lt or by contacting us by phone: +37068382858.

COOKIE POLICY

Cookie Policy

This website uses cookies. Cookies are stored in your browser's file directory. The next time you visit the website, your browser will read the cookie and send the information back to the website or element that originally set the cookie.

When you visit our website, we want to provide you with information and features tailored to you. That's why we use cookies. They help us recognize you as a previous visitor to the site, save your browsing history, and tailor the content accordingly. This allows us to improve the website and make it more convenient for you.

Cookies beautycharm.lt On the website, dedicated to:

  • Ensure consistent website performance;
  • For the functioning of the shopping cart;
  • For the operation of the list of favorite products;
  • To collect page visit statistics;
  • For the submission of relevant information and proposals.

We access the cookies stored on your computer every time you visit our website or open an email from us.

To delete all cookies stored on your computer, please refer to the instructions provided by your browser manufacturer, which can be found in the browser menu by clicking on “Help.” Please note that if you delete our cookies, you will not be able to use some of the features on our website.

Application and/or complaint regarding beautycharm.lt purchased goods The buyer may submit a complaint to the State Consumer Rights Protection Authority (Vilniaus g. 25, 01402 Vilnius, tel. 852626751, fax. 852791466, e-mail tarnyba@vvtat.lt, on the website www.vvtat.lt, its regional offices in counties) or fill out an application form on the Electronic Consumer Dispute Resolution Platform, available at https://ec.europa.eu/odr/ or in the Consumer Rights Information System (VTIS).